Parental Support

For parents and children alike, the prospect of a trip abroad with school can be daunting. This is why we provide parents with an abundance of information, and give them multiple ways to contact us.

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Parental Support

For parents and children alike, the prospect of a trip abroad with school can be daunting. This is why we provide parents with an abundance of information, and give them multiple ways to contact us.

How can parents contact us?

Our support phone number, email address and contact link will be included with any information parents receive. This not only lays worried minds to rest, but allows us to take on any burden of communication rather than letting it fall on teachers.

In the build up to a trip?

  • Our parental support line and live chat service will be open to parents Monday – Friday from 8:30am – 6:30pm as soon we launch your trip.
  • We reply to any email a parent sends us within 24 working hours, ensuring that both parents and teachers are fully supported.

During a trip?

  • We operate a 24/7 support line while any of our trips are running, to ensure that from the second their child leaves their side parents can speak to someone with full knowledge of their trip.
  • This support number is also open to anyone else involved with the trip.

What information will we provide parents with?

On top of all the information we include as part of our booking process, we have tonnes of helpful information, tips and checklists to help parents and their children prepare for a special trip abroad. Check out just a few examples of these here!

E-Booklets

Created as a bespoke feature for every school, our E-Booklets provide a comprehensive view covering every aspect of the trip.

Packing Lists

From the important headliners like your passport and travel adapters, through to essentials like toothpaste – our packing list has got you covered.

Location Guides

Piste maps, ice skating and bakeries – just a few of the key things we highlight in our location guides created specifically for your school’s trip!

Travel Tips

Our tips for travel will cover a range of topics, such as advice for travel sickness or passing the time. These will be created specifically with your school's journey in mind!

E-Booklets

Created as a bespoke feature for every school, our E-Booklets provide a comprehensive view covering every aspect of the trip.

Travel Tips

Our tips for travel will cover a range of topics, such as advice for travel sickness or passing the time. These will be created specifically with your school's journey in mind!

Packing Lists

From the important headliners like your passport and travel adapters, through to essentials like toothpaste – our packing list has got you covered.

Location Guides

Piste maps, ice skating and bakeries – just a few of the key things we highlight in our location guides created specifically for your school’s trip!

How We Save You Time By Reducing Admin...

Takes care of everything you need to run your trip – covering all payment and information collection.

Underpins every EiL trip, meaning our experts are on hand to answer any and every question.

Means that every trip we run is bespoke to the needs of your school and students.

 

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